find a question
Plese find answers to the common questions we are asked about. If you have a question that is not answered below, please feel free to call our dispatch office at (330) 385-0200. The dispatcher on duty will be able to answer any question you might have.
Cab fares vary depending on miles and wait time. We have set proces for the different areas located in East Liverpool, OH. All other towns in a 50 mile radius of our office location in East Liverpool, OH are set based on a per mile rate. Wait time cost varies based on the length of time the driver has to wait for you. If you need a driver to take you somewhere and wait for you in order to take you somewhere else or back home, there will be a wait time charge added to the cost of the fare, as well as the cost of your next stop or return. However, if you are taking a cab for a one-way trip, there won't be any wait time unless the driver has to wait for an extensive amount of time for you to come out and get into the cab.
Call our dispatch office at (330) 385-0200 to schedule your ride. We welcome both prescheduled and last-minite bookings. The dispatcher will get your pickup location and destination to quote you a price without wait time. Wait time will incur an additional fee. If you are prescheduling a ride for a later day or time, make sure you give the dispatcher a pickup time that gives you enough time to get to where you want to go on time. It's best to preschedule your ride if possible so we can make sure the driver we send doesn't get held up with any rides before yours.
Absolutly! We service many areas close to us in West Virgina and Pennsylvania, as well as Ohio.
There are no hidden charges! The only additional fee that might be added is if there is a high toll cost to get you where you're going. However, we try very hard to avoid routes that have tolls.
Absolutly! We can take you where you need to go and drop you off, or we can take you and bring you back!
We accept cash, credit or debit card payments. In fact, taxi drivers welcome cash payments because they don't incur any credit card processing fees which may range from 2.5% - 3.75% per transaction. You can pay by credit or debit over the phone when you call to schedule your ride.
The best thing to do in that situation is call the dispatch office (330) 385-0200 as soon as you realize you forgot something. Make sure you tell the dispatcher on duty what day and time you were in the cab and what the cab number was. Our cabs are numbered. The dispatcher will then contact the driver asap to have him or her look for your things. Timing is important! If the driver doesn't notice that you left something in time, your things could be lost to another rider. Our drivers try to check the cabs completely when a customer gets out. However, some days get really busy and they are pressed for time getting to the next customer who is waiting. If the driver finds the things you left in the cab, he or she will bring them back to the dispatch office where you will be able to retreive them. Please understand that we cannot be responsible for lost items.
If the driver is held up and going to be a little late getting to you, the sipatcher on duty will call you to let you know what the problem is and how late the driver will be. If you have not received a call from the dispatcher, please call us asap at (330) 385-0200
Yes, you most certainly can! It's your money so you can spend it on whatever you want.
You can preschedule your ride or rides a month or tow in advance and you don;t have to pay until the day and time you get the ride. We encourage those who have upcoming doctor appointments or need to get to and from work, to preschedule with us to get those rides set up. If you need to get somewhere by a certain time, it's best to preschedule so we can plan to get you where you need to go on time. If you call at the last minute to go somewhere by a certain time, we can't guarantee you will get there on time. Reason being, the drivers might all be on runs and held up. We will, however, try very hard to squeeze you in at the last minute the best that we can. If you plan to ride in our cabs to and from work for multiple days a week, it is best to preschedule those runs as oon as you get your upcoming schedule form work.